Terms & Conditions

These Terms and Conditions apply to our trading entity Hartland Hoodies.

This website is operated by Hartland Hoodies a Company registered in England and Wales.

Our Company details are as follows:

Our VAT registration number is 792319115
General email: sales@hartlandhoodies.com
Telephone number: 07771 703247

By accessing this website this indicates that you have accepted the terms and conditions regardless of whether or not you choose to register or order from us.

Please note: If you do not accept these terms, do not use this website.


The website gives you the ability to access most areas without registering your details, however if you wish to order merchandise you will need to register your details.

The terms and conditions will be revised from time to time in particular when legal changes occur.

We rely on you to keep abreast of any changes to our terms and conditions which will clearly be noted on the Website.

If you do not wish to accept any new terms and conditions, you should not continue to use this Website.


An order will have been placed with us by ordering through our online service or by placing an order by email.

All that we ask is that you check your order to ensure all details that have input are correct.

Once you have placed an order you will receive an acknowledgement email, detailing the products you have ordered.

The final acceptance of any order takes place when the merchandise is dispatched to you.

Once dispatched, you will receive a confirmation email.

Please note:  that orders cannot be cancelled once an order is placed.

There may be times where we have to refuse an order. These are as follows:

  • Payment is not received.
  • If you do not meet the eligibility in terms of minimum age to place an order
  • Goods that have been ordered are no longer available
  • Delivery cannot take place in your area.

If any of the above are applicable and we do not accept your order but may have processed your payment, your account will be credited within 30 days of your order being placed.

No additional monies will be paid as compensation.


All pricing of merchandise includes VAT (where applicable) at the current rate.

We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.

Placing an order of products will incur a charge for packing, carriage and insurance. All charges are set out clearly within the Website.


All merchandise ordered will be delivered as soon as possible, based on the amount of product to the delivery address that you registered.

Based on the size of your order this could take up to 30 days to be delivered.

If for any reason the goods that you ordered are either damaged or not correct you must notify us within 10 working days of the order being received.  After this time, we are not liable to rectify the order.

In the event that you do not receive the goods that you have ordered within 30 days of the order being placed, we will not accept liability unless you notify us in writing of the problem 5 days after our maximum delivery period of 30 days.


When goods that have been ordered are either damaged or defective or you have received the wrong quantity, we will not accept liability unless you notify us in writing by email within 5 days of the delivery of the goods in question.

Where merchandise that has been ordered is not received within 30 days of placing an order, we will not accept liability unless you notify us within 5 days of receipt of order.

Once notified, the Company are obliged to:
To rectify any shortage in delivery or non-delivery.
To replace damaged goods
To refund to you the amount paid, as noted above.

As noted by law, we are not liable for any loss or damage arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the merchandise in question.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our Company.

The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
All materials, colours and fastenings (if applicable) shown on this website are accurate. However, we cannot be held responsible for any colour variations on finished products.
Please note: These terms and conditions are not intended to limit your rights you have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.


As a consumer, if you wish to cancel an order with us, you should notify us by email at sales@hartlandhoodies.com on the same day the order has been placed.

Uncustomised goods that you have ordered from us can be returned to us for any reason at any time within 14 days of receipt for a full refund or exchange.

All costs for returned goods will be picked up by you.

Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required, less the costs of delivery to us.

Please note: the returns policy will not apply if is clear the merchandise has been worn or customized in any way.


Within our license you are permitted to print and download extracts from this Website for your own private use, if no documents are modified and any of our copyright and trade mark notices and this permission notice appear in all copies.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us.

If you breach any of the terms, your permission to use such material automatically terminates.

No part of such materials may be reproduced, modified, sold or stored without prior written permission.


The Website is normally available 24 hours a day, however, we will not be liable if for any reason this Website is unavailable at any time or for any period.

Access to the website may be affected in the case of system failure, maintenance or repair or for reasons beyond our control.


In line with our Privacy Policy, any material you transmit or post to this Website will be considered non-confidential and non-proprietary.

The Company will have no obligations with respect to such material. We will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

The Company prohibits any posting or transmitting to or from this Website any material that is;  threatening, defamatory, pornographic,  offensive, abusive,  discriminatory, in breach of confidence, in breach of privacy; which constitutes or encourages conduct that would be considered a criminal offence, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or which is technically harmful including, without limitation, computer viruses, logic bombs, Trojan horses, corrupted data or other malicious software or harmful data).
The Company prohibits that the website is not misused (including, without limitation, by hacking, impersonating any person or entity or falsely misrepresent your affiliation with a person or entity, ‘stalk’ or harass another or collect or store personal data about other users).

The Company will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of these terms and conditions.

If you notice any content which breaches these conditions, please notify us by email to sales@hartlandhoodies.com.


Any links to third party websites within this Website are provided solely for your convenience.

Once you use these links you leave our Website.

We are not responsible for third party website and therefore have not reviewed and do not control their content or availability.

Taking this into account we are unable to endorse or make any representations about them, or any material found there, or any results that may be obtained from using them.

If you choose to access any of the third-party websites that may be linked to this Website, you do so entirely at your own risk.

If you wish to link to this Website as a third-party, you may only do so on the basis that you link to, but do not replicate, the home page of this Website, and subject to the following conditions that you:

  • Do not remove or amend the Company logo.
  • Create a browser or board around the website.
  • Infer that the Company are endorsing you, your products or services.
  • Do not use any Hartland Hoodies trademarks without permission.
  • Your website does not contain content that is offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

Please note: The Company expressly reserve the right to revoke the right to link to this Website for breach of these terms and to take any action we deem appropriate.


As our registration process for single use only, we do not permit you to share your user name and password with any other person nor with multiple users on a network.

All responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.

We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.


However, we may make changes to the material, products and prices described in it, at any time without notice.

The material on this Website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms.


The Company liability (and that of our officers, directors, employees, shareholders or agents) of any kind (including our own negligence) with respect to our website or service for any one event or series of related events is limited to the total fees which you have paid in relation to the event(s) complained of.

The Company will not be liable for:

  • Loss of goodwill reputation.
  • Direct or consequential losses.
  • Damage to or loss of data.
  • Economic losses.

Nothing in these terms and conditions shall exclude or limit our liability for; death or personal injury caused by negligence (Unfair Contract Terms Act 1977); fraud; misrepresentation as to a fundamental matter; or any liability which cannot be excluded or limited under applicable law.

You agree, on behalf of yourself, business entity or organisation, jointly and severally to indemnify us fully, defend and hold us, and our directors, employees, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


These terms and conditions shall be governed by and construed in accordance with English law.

Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you, save where you have legal rights to bring any claim in respect of such a dispute in any other jurisdiction.

We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.

We do not warrant that materials, services or information for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.


You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

No person other than the parties to these terms and conditions are intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.